Privacy Policy

Effective Date: January 1, 2026

Greatworth Solutions LLC (“Greatworth,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or use our services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

We may collect information that you voluntarily provide to us, including:

• Name
• Mailing address
• Email address
• Telephone and mobile phone numbers
• Information submitted through contact forms, consultation requests, or other forms on our website
• Information provided when registering for educational classes or events
• Information provided when communicating with our staff
• Information related to your Medicaid planning or long-term care planning needs
• Other information you choose to provide to us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, pages visited, referring website, and general information about how you interact with our website.

We may use information we collect to:

• Respond to inquiries and requests
• Schedule and manage appointments
• Provide Medicaid planning and related services
• Communicate with current and prospective clients
• Request documents or information needed to provide services
• Provide updates regarding your case or services
• Send appointment reminders and confirmations
• Provide educational information and resources
• Process registrations for classes, consultations, or events
• Respond to questions and customer-service requests
• Improve our website, services, and communications
• Maintain business records
• Comply with applicable laws, regulations, and legal obligations
• Protect the security and integrity of our website and business

If you choose to provide your mobile phone number and opt in to receive text messages from Greatworth Medicaid Planning, we may use SMS messaging to communicate with you regarding your relationship with us.

SMS messages may include appointment reminders and confirmations, requests for documents or information, case-related updates, scheduling information, responses to questions, and other client-related communications.

Message frequency varies depending on your interactions with us. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message. You may reply HELP for assistance.

Your consent to receive SMS messages is not a condition of purchasing goods or services from Greatworth Medicaid Planning.

We do not sell or share your mobile phone number or SMS opt-in information with third parties for their own marketing purposes.

For additional information regarding our SMS practices, please see our SMS Terms of Service.

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand how visitors use our website, improve our services, and measure the effectiveness of our communications.

You may be able to adjust your browser settings to refuse or limit certain cookies. Disabling cookies may affect some website functionality.

We may share information when reasonably necessary to operate our business and provide services, including with:

• Service providers and vendors who assist us with website hosting, technology, communications, scheduling, document management, analytics, and other business functions
• Professional service providers assisting us in providing services to clients
• Government agencies or other parties when required or permitted by law
• Courts, attorneys, regulators, or law-enforcement authorities when necessary to comply with legal obligations or protect our rights
• Other parties with your consent or at your direction

We do not sell personal information for monetary consideration.

We do not sell or share SMS opt-in information or mobile phone numbers for third-party marketing purposes.

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

Our website may contain links to websites, applications, or services operated by third parties. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

You may contact us to:

• Request information about personal information we maintain about you
• Update or correct information
• Request that we stop certain communications
• Opt out of SMS communications by replying STOP
• Ask questions about how we use your information

Some information may need to be retained when required for legal, regulatory, contractual, or legitimate business purposes.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. Your continued use of our website after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy.

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Greatworth Solutions LLC
PO Box  11061

Fort Worth, TX 76110
(817) 984 - 9600
Greatworthtexas.com